Smith Brothers are one of the largest independent HVAC merchants in the UK, specialising in supplying to the industrial and commercial mechanical services sector.
Focusing on the distribution of pipework, valves, air conditioning and all associated fittings and ancillaries, the company continues to grow its product portfolio by drawing from our extensive supply chain and excellent stock levels, to offer customers a range of market leading products in addition to cost saving alternatives.
The company has substantially grown its geographical coverage since the turn of the millennium and currently operates across England, Scotland and Wales through a national branch network. With the addition of a dedicated team to service customers based in Northern Ireland, SBS has complete geographical coverage across the UK, with additional branches planned to open in the future.
SBS history dates back to 1897 and the business remains family owned to this day, with the 5th generation present amongst a 500+ strong workforce. This has ensured the stability of the business as it has grown over the years and has ensured we have never lost our customer-orientated roots along the way.
Smith Brothers main objective is to provide unrivalled levels of service with competitive pricing - ultimately aspiring to surpass our customer’s expectations. Our brand promise since1897.
SBS Promise
Smith Brothers make no secret when talking to the building services industry about the promises we make. By being transparent, it not only guarantees stakeholder backing, but also communicates the level of performance and standards expected throughout the support network. This conveys from suppliers through to delivery drivers.
We pride ourselves on our values. Fundamental beliefs and objectives of the company that creates a common goal. The foundations on which SBS were built upon were those of three key values. Ultimately STAFF + STOCK = SERVICE
Eco-Efficiency
SBS have made large investments to reduce the company’s carbon emissions over the past few years, with no plans to stop.
There are now ZERO all petrol/diesel cars left in the business, these being superseded with all electric & hybrid alternatives. The installation of 22kW Electric vehicle charging points has also been carried out at all locations.
Our transport department is also exploring the feasibility of adopting additional carbon-neutral alternatives such as fuel additives, hydrogen vehicles and are even trialling electric vans. Ultimately, when technology allows, SBS intend to replace all commercial combustion vehicles.
www.sbsonline.net was launched in 2021, giving customers the opportunity to manage their accounts online and access their account 24/7, information that in the past would have been communicated on paper. Other paper reducing initiatives include daily transport checks being conducted electronically, and the introduction of Electronic Data Interchange (EDI), which will ensure paper-based documents such as invoices and purchase orders will become a thing of the past. Another leap towards a more eco-efficient future here at SBS.
The journey towards a greener future has no end date, and SBS will continue to promote the benefits of a carbon free, cleanlier, healthier, and sustainable future wherever we can.
Learn more about Smith Brothers
SBS has a plethora of product literature, testimonials and case studies available to all customers wanting to learn more about the company.
You can access the SBS online library to view or download any of our company literature. Simply click through here to find the relevant documents you require, from product guides to account application forms. The latest news and updates from SBS can be found on the newsfeed.
Feedback
All feedback and suggestions as to how we can improve our business is welcomed, as it actively contributes to our improvement of our services. If you would like to submit any feedback, this can be done through our contact us from available here.
